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The below support resources features popular problems & fixes to resolve the majority of product issues
How to unbind my watch from my mobile device?
Press device,
‘Veho Kuzo F1S’ (number)
Press unbind.
Remember to watch from the Bluetooth menu.
How to repair with the same smart device?
If the F1-S watch has previously been paired to the same smart device, the watch must be reset, unbound through the Kuzo app, and then forgotten through Bluetooth settings. If you have previously created an account, you should be able to use the same login credentials.
Why won't my watch connect to my mobile device?
Ensure your mobile device is connected to the internet and Bluetooth is enabled. Search for ‘Veho Kuzo’ in your mobile settings and allow Veho Kuzo to access Bluetooth information, restart the App and watch before attempting the setup process again. ‘Forget’ the watch from Bluetooth settings before restarting the setup process.
Why aren't my notifications appearing on my watch?
Ensure notifications are enabled and the watch is within Bluetooth range of your mobile device. Also ensure that push notifications are enabled for each third-party application that you wish to receive notifications from, open ‘Notifications’ within settings on your mobile device and allow notifications.
Is the Kuzo smart watch compatible with iOS and Android?
Yes, the Kuzo smart watch works with both with Apple iOS and Android devices.
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