Home / Hubs + Chargers / Hubs + Chargers / DS-7 Qi wireless multi-charging station

How can we help?

The below support resources features popular problems & fixes to resolve the majority of product issues

Hubs + Chargers

Troubleshooting
Troubleshooting
My charger is not charging my device
Solution:
- Ensure that the adapter is powered on
- Ensure your device is compatible with Qi wireless charging
My device is charging intermittently
Solution:
- Ensure to use a minimum 15W PD/QC power adapter.
Is it safe to leave devices charging overnight?

Solution:
Yes, the DS-7 includes over-voltage, over-current, and temperature protection.

My Apple Watch charger wont charge?

Solution:
Please ensure you have set up the DS-7 with your own apple watch charger (not included with the DS-7).

Some 3rd party chargers may not be compatible.

Check the charging puck alignment, Ensure the puck is properly seated and connected.

No power at all to my charging pad?

Solution:
Try another power outlet.

Ensure you are using the correct power cable supplied with the DS-7.
Questions

Frequently asked questions

Will the charging station allow me to charge all 3 products at once?

Answer:
Yes, the DS-7 Qi wireless multi-charging station allows you to charge all 3 devices at once.

What devices are compatible with the DS-7 charging station?

Answer:
The DS-7 supports and Qi-enabled smartphone (iPhone, Samsung, Google Pixel etc.), wireless earbuds with Qi charging (like Air pod pro and Galaxy buds), and smartwatches (Primarily Apple watches if you purchase your own charger).

Does the DS-7 support fast charging?

Answer:
Yes, it supports up to: 10W fast charging for Android, 7.5W for iPhone, 5W for earbuds, 2W for Apple watch (with your own charger).

Does the DS-7 have a backlight/nightlight?

Answer:
Yes, the DS-7 charging pad includes an ambient backlight for soft nighttime illumination.
Manuals
Manuals
- DS-7 User Manual
Downloads

Downloads

Sorry we no manuals for this product.
Videos

Videos

Sorry we have no videos for this product.