Frequently asked questions
My power bank won't charge?
Answer: Please make sure you are using the supplied USB – C cable.
Is the Pebble PQ20 safe to take on a flight?
Answer: The Pebble PQ20 is safe to take onto a flight. As it is below 100Wh (roughly 74Wh). It is within the TSA and most airlines limits for carry – on power banks.
How many ports does the Pebble PQ20 power bank have?
Answer: The Pebble PQ20 has 2x USB – C outputs and 2x USB – A outputs.
Which port do I use to charge the PQ20 power bank?
Answer: When charging the PQ20 power bank, use the supplied USB – C charging cable and plug it into either USB – C port and the other end to a compatible power supply.
How long does it take to fully charge the PQ 20 power bank?
Answer: The Pebble PQ20 power bank charge time will vary based on the type of charger used. With a standard charge, it will take up to 16 hours, whereas using a fast charger will take 10.5 hours.
Can the PQ20 power bank charge multiple devices at once?
Answer: You can charge up to 4 devices at the same time using the Pebble PQ20 power bank, due to the 2x USB – C ports and the 2x USB – A ports.
What does the PQ20 power bank show on screen?
Answer: The display cycles through output power, current and remaining time.
How long will the PQ20 power bank take to charge?
Answer: The PQ20 will take up to two hours to fully charge using fast charging.
Please note, both of the USB-C ports support fast charging.
