Frequently asked questions
I cant stick my TA-11 to my dashboard?
Answer: The TA-11 uses a suction pad to stick to the dashboard of your car. Some dashboards may have texturing or uneven surfaces which might cause the suction pad to not have a proper seal on the dashboard. This could lead to the TA-11 not sticking properly
Additionally, ensure that you have removed any film that may be left on the suction pad. Also ensure that the surface is clean and dust free
What size smartphones does the TA-11 hold?
Answer: The TA-11 can hold smartphones with screen sizes ranging from 4 inches to 6.5 inches, this will accommodate most modern iPhones, Androids and other popular models
Does the TA-11 only allow for portrait phone holding?
Answer: The TA-11 adjusts in a 360 degree motion. You can use it in a portrait setting or landscape
How can I restore the stickiness of the suction pad?
Answer: You can wash the suction pad using warm water. Be sure to let it air dry in order to retain its stickiness
Will the TA-11 leave a mark on my dashboard?
Answer: The gel pad is reusable and washable, and usually does not leave permanent marks. However, on some sensitive surfaces, especially leather or vinyl, there may be some minor impressions
Is the TA-11 compatible with thick or rugged phone cases?
Answer: Yes, the adjustable grip is designed to accommodate phones with the most protective or rugged cases. However extremely bulky cases may affect fit
Is there any installation required?
Answer: No tools are needed. Its a plug and play design – Just attach it to your dashboard or windscreen and insert your phone
Why cant I attach my TA-11 to my windscreen/dashboard?
Answer: In order to connect your TA-11 smartphone holder to your windscreen/dashboard, ensure you have cleaned the surface of the dashboard/windscreen and then ensure you have also removed any film that may be left on the suction cup
Ensure you have closed the lever on the suction pad to ensure the seal is made
