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The below support resources features popular problems & fixes to resolve the majority of product issues

Power Banks + Accessories

Troubleshooting
Troubleshooting
The cable will not charge my device
Solution:
- Ensure your device is compatible with this cable type
- Ensure the cable is connected to a compatible adapter
- Endure the cable is fully inserted at both ends
Charging is intermittent
Solution:
- Ensure the cable is working correctly by testing with a different device
- Ensure the cable is working correctly by testing the device with a different cable
- Endure the cable is fully inserted at both ends
Questions

Frequently asked questions

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Manuals

Manuals

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Downloads

Downloads

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Videos

Videos

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