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How can we help?

The below support resources features popular problems & fixes to resolve the majority of product issues

Digital Microscopes

Veho DX-1 USB 2MP Microscope

Troubleshooting
Troubleshooting
Microscope is not recognised by PC
Solution:
- Ensure that you are using the latest software version (we frequently update the software available on our site).
- Ensure the USB cable is inserted, and the USB port is functioning correctly.
Software won’t open/run
Solution:
- Right-click on the software file and run this as an administrator.
- Ensure that you are using the latest software version (we frequently update the software available on our site).
Questions
Frequently asked questions
Which operating systems is the microscope compatible with?
Answer:
- Windows 10/11
- macOS Catalina, macOS Big Sur, & macOS Monterey
Why wont my microscope turn on?

Answer:
Download the Micro Capture Plus Software.

Answer:
Manuals
Manuals
- DX-1 User Manual
Downloads

Downloads

Sorry we no manuals for this product.
Videos

Videos

Sorry we have no videos for this product.

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