Frequently asked questions
Which SD cards are compatible with the scanner?
Answer:
- Scanner supports cards with up to 32GB of memory
- SD & SDHC cards are supported
- SDXC & SDUC cards are not supported
- High Speed SD Cards such as U2, U3, V30 are not supported
- Using a Micro SD card in an adaptor will not work
- Ensure the card has been formatted before use (ensure to save all footage before formatting the card)
Is software available for this scanner?
Answer:
- This is a standalone unit, so there is no software
Which slides/negatives are compatible with the scanner?
Answer: 
Where can I download the drivers for the film scanner?
Answer: Please follow the link attached, it will take you to our downloads page where you will be able to find the suitable driver.
https://veho-world.com/downloads/
What are the system requirements of the VFS-014 scanner?
Answer: The VFS-014 requires (PC) Windows® XP Service Pack II / Vista™, 32/64 bits
Windows 7/Windows 8/Windows 10. (Check manual for additional requirements).
(Mac) Mac 10.5 ~ Up. (Check manual for additional requirements).
Can I buy replacement slides for my scanner from Veho?
Answer: We do not stock/sell replacement slides for the VFS-014 negative slide scanner.
