Solution: This likely means that the system firmware needs to update. Updates are usually automatic, but occasionally updates can fail to external factors. To manually prompt the firmware update:
Cave hub is currently switched on:
If the hub is currently switched on, switch it off for ten seconds, then switch it back on, this will prompt the new firmware update. The firmware will take up to 45 minutes to go live, please ensure the power cable is connected and do not change any settings that may interfere with the update.
Cave hub is currently switched off:
If the hub is currently switched off, switch it back on, this will prompt the new firmware update. The firmware will take up to 45 minutes to go live, please ensure the power cable is connected and do not change any settings that may interfere with the update.
Cave hub was reset:
If the hub was reset, you will need to set the system up as new. If the hub is currently switched on, switch it off for ten seconds, then switch it back on; If the hub is currently switched off, switch it back on, this will prompt the new firmware update to go live and will do so within 45 minutes. Once this time has passed, please set the system up as new, as shown in this pairing video https://www.youtube.com/watch?v=2K-TrAJ1j8k
